If there was malfunction of Monosnap or conflict settings – completely reinstall the application can save the situation. Full reinstall is not only removing Monosnap, but also the removal of all the systems settings.

Note! All your account settings will be removed!

Complete these steps:

  • Quit Monosnap
  • Copy and paste this command %userprofile%\AppData\Local to Explorer

eng11

  • In the opened window, find and remove Monosnap folder
  • Copy and paste this command %programdata% to Explorer

eng21

  • In the opened window, find and remove Monosnap folder
  • Erase Recycle Bin
  • Uninstall Monosnap with Control Panel > Program and Components and install Monosnap again